Body Language Fitness Studio Policies,
intended to keep all of us moving happily.
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Cancellation
Private Sessions- Please provide 24-hour notice to the best of your ability in efforts to avoid being charged for the session, and for the studio to have the chance to schedule a client from the waitlist.
Duet Private Sessions- Please provide 48-hour notice to the best of your ability in efforts to avoid being charged for the session, and for the studio to have the chance to schedule other clients from the waitlist.
Group Classes- Cancelling less than 12 hours before will incur a $15 late cancellation fee, and class credit will be re-supplied. No-showing to class will lose the class credit.
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Safety
Please provide your instructor with the appropriate insight into any injuries, health concerns related to fitness, and allow us to accommodate any modifications that will better your movement experience safely and effectively. Arriving about 10 minutes prior to the start of a group class can aid in smooth process for making our studio aware of your needs. Let your private instructor know as you begin working together, and always keep us in the loop as anything arises in your physical needs and concerns.
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Waitlist
Our waitlist enables us to open up opportunities for other clients when someone booked must cancel their spot. Adding yourself to the waitlist is free of charge. You will only be charged for the class if you get off the waitlist. Customers get off the waitlist on a first-come first-serve basis. If you get off the waitlist, you will receive an email confirming that you have been taken off the waitlist and added into a secure spot for class. We thank you for your patience and always hope to accommodate.